kikipeepers asked
Two hundred eighty one million hours. According to George Donohue, a professor at George Mason University, that number —equivalent to 32,477 years! — represents the cumulative time passengers lost last year due to delays, canceled flights, diverted planes and denied-boarding situations. And Donohue should know, considering he’s director of the school’s Center for Air Transportation Systems Research, as well as a former official with FAA and NASA. Furthermore, he’s the co-author, with Russell Shaver III, of a new book, “Terminal Chaos: Why U.S. Air Travel is Broken and How to Fix It,” due out next week. With Memorial Day and the ensuing summer travel season right around the corner, Donohue shared some thoughts on the problem and a possible solution:
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