ignorance asked
The job includes: - Carry out airport duties. These include collecting guests at the airport and transferring them to their accommodation, and the reverse where guests are returned to the airport in preparation for their flight home. - Liaise with hotel guests and staff to assist in the public relations between them and the company. This is done at welcome meetings and during visits to the accommodation. It is the representative's responsibility to handle any complaints and deal with any problems that arise. - Sell excursions and other related products such as car hire, sun cream, phone cards etc. - Organise and take part in entertainment for the guests. This can be anything from being involved in cabaret shows to taking guests on pub/club crawls. - Complete office duties. It is here that the rep sorts, collates and analyses their paperwork, attends resort meetings and raises any relevant issues or problems. (And remember, although you would be located in a tourist area, the job is NO holiday!)
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