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185 hits Rate me! Share Favorite | Flag 12 years ago by falconwing

Have you ever pretended you were a boss when an angry customer was on the phone?
A friend of mine confessed she did this so she wouldn`t get fired!


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12 yrs ago, 8 mos ago - Monday 1/14/08 - 7:09:21 PM EST (GMT-5)
No, I never had a job that requires to answer the phone.
12 yrs ago, 7 mos ago - Sunday 1/27/08 - 4:35:52 PM EST (GMT-5)
I do it sometimes when I'm bored.
12 yrs ago, 7 mos ago - Sunday 1/27/08 - 4:41:45 PM EST (GMT-5)
No, that would get me in more trouble. I just say what's what and if they don't like it they can talk to the manager.
12 yrs ago, 7 mos ago - Sunday 1/27/08 - 6:36:27 PM EST (GMT-5)
It's not my job to answer the phone at work, so no.
12 yrs ago, 7 mos ago - Sunday 1/27/08 - 6:38:46 PM EST (GMT-5)
I used to answer the phones at a grocery store, but my duty was only to announce who the call was for over the intercom and transfer the call.

I'd just push off the responsibility of dealing with an angry customer on someone else. I don't want to deal with that crap.
11 yrs ago, 9 mos ago - Friday 11/28/08 - 7:16:29 PM EST (GMT-5)
Though I'm not a manager my peers always call me over to pacify angry customers who want to speak with the boss. For some reason I guess I just give off that manager vibe.



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