AKA upselling. 

'Have you heard about our new rewards program?' 'No snacks for you tonight? Our drinks are on 2 for 2.22! and our licorise 2 for S4!' 'Our holiday gift cards are now on sale!'

Does it make you uncomfortable or annoyed? Are you more likely to buy something from them if they mention it, or would you rather they didn't? Question Who's Online | Find Members | Private Messages
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420 hits Rate me! Share Favorite | Flag 9 years ago by luckystar107

Do you think it`s rude when clerks in shops keep trying to get you to buy more things at the counter?
AKA upselling.

`Have you heard about our new rewards program?` `No snacks for you tonight? Our drinks are on 2 for 2.22! and our licorise 2 for S4!` `Our holiday gift cards are now on sale!`

Does it make you uncomfortable or annoyed? Are you more likely to buy something from them if they mention it, or would you rather they didn`t?


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9 yrs ago, 11 mos ago - Wednesday 11/21/07 - 4:41:07 PM EST (GMT-5)
YES! If I wanted something else, I would get something else.
9 yrs ago, 11 mos ago - Wednesday 11/21/07 - 4:51:28 PM EST (GMT-5)
I love getting asked 'do you/would you like a *shop name* card'. Then I say I'm not 18, and they'll act all surprised. I leave feeling old-looking.
9 yrs ago, 11 mos ago - Wednesday 11/21/07 - 4:53:03 PM EST (GMT-5)
Yes, I hate that. And I'm supposed to do that at work when I'm a cashier, but I refuse.
9 yrs ago, 11 mos ago - Friday 11/23/07 - 9:08:42 PM EST (GMT-5)
Yes, but it's fun to do it.
9 yrs ago, 11 mos ago - Friday 11/23/07 - 9:14:10 PM EST (GMT-5)
Yes, this guy at Walgreen's keeps trying to sell me candy bars at the counter sometimes. Apparently, he doesn't take "I don't eat candy bars" for an answer!
9 yrs ago, 11 mos ago - Friday 11/23/07 - 9:14:25 PM EST (GMT-5)
i was working as a clerk.i don't think its rude.
stupids bought some
9 yrs ago, 11 mos ago - Friday 11/23/07 - 11:04:51 PM EST (GMT-5)
actually, A LOT of people make those last impulse item purchases, hence the little needless things at the checkout aisles. but its is very annoying. however, thats thier job
9 yrs ago, 11 mos ago - Friday 11/23/07 - 11:07:05 PM EST (GMT-5)
whats rude is when people are on thier phone at the checkout counter
9 yrs ago, 11 mos ago - Friday 11/23/07 - 11:20:37 PM EST (GMT-5)
I think it's extremely rude. If I wanted it, I would have got it.
9 yrs ago, 11 mos ago - Saturday 11/24/07 - 5:04:54 AM EST (GMT-5)
of course I'm more likely to buy something if they do that. It's not really that rude, it's not like the pressure sell me. I don't see what's wrong with hearing them out, thinking about whether I want it, then saying yes or no. people who get so assy about it are dicks.
9 yrs ago, 11 mos ago - Wednesday 12/5/07 - 11:06:31 PM EST (GMT-5)
I always feel like an idiot when I have to ask people to buy things. I mean, if they wanted it they would have picked it up. I hate upselling. So I just don't ask people anymore.
9 yrs ago, 11 mos ago - Wednesday 12/5/07 - 11:33:33 PM EST (GMT-5)
Nah it's just their job, sometimes they are forced to ask
9 yrs ago, 11 mos ago - Thursday 12/6/07 - 12:01:18 AM EST (GMT-5)
One time is fine,more than once is pushy
9 yrs ago, 11 mos ago - Sunday 12/16/07 - 7:03:47 PM EST (GMT-5)
I usually fall for it at places like Bath and Body Works and Victoria's Secret.
9 yrs ago, 11 mos ago - Sunday 12/16/07 - 8:27:38 PM EST (GMT-5)
No, because they usually don't do that.
9 yrs ago, 11 mos ago - Tuesday 12/18/07 - 7:34:00 PM EST (GMT-5)
Its not usually their fault. Its probably some stupid rule set by the management. ( I worked at McDonalds in highschool,and trust me when I say I could care less if you supersized it or not)
9 yrs ago, 10 mos ago - Friday 12/21/07 - 1:43:53 PM EST (GMT-5)
No, I've always just thought of it as part of their job.
9 yrs ago, 10 mos ago - Friday 12/21/07 - 8:52:12 PM EST (GMT-5)
It doesn't annoy me because I know it's part of their job. I always hated having to ask customers those things so I never really did it unless a manager was around.


On 11/23/2007 11:07:06 PM sabastian wrote:
whats rude is when people are on thier phone at the checkout counter

Ugh yes! I hate when people do that so much.

9 yrs ago, 10 mos ago - Friday 12/21/07 - 8:55:32 PM EST (GMT-5)
ive never had this happen to me except for when they ask if i want to buy a gift card or a store membership, but you usually cant get those things like out in the store you have to get them at the cashier so if they didnt say anything, no one would know they had them/where to get them.
9 yrs ago, 10 mos ago - Monday 12/24/07 - 2:15:36 AM EST (GMT-5)
It's how they make their money, you don't have to be stupid enough to fall for their pitch.
9 yrs ago, 10 mos ago - Saturday 1/19/08 - 8:57:11 AM EST (GMT-5)
nope, thats part of their job, like it or not
9 yrs ago, 6 mos ago - Sunday 4/20/08 - 5:52:34 AM EST (GMT-5)
It annoys the hell out of me, but it's their job. I used to have to do to it when I worked at TGI Friday's or else we'd get a written warning.
9 yrs ago, 4 mos ago - Monday 6/23/08 - 10:44:54 PM EST (GMT-5)
they're just doing their job



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